The Division takes place in mid-crisis New York, an open world with destructive environments that is free for players to explore. The player's mission is to restore order by investigating the source of the virus. Players have to team up with other Division agents as they progress. The game's core mechanics is similar to a standard shooter, in which player character can carry three weapons, and explosives like sticky bombs and smart mines to fight against enemies. Players may take cover behind objects during firefights to avoid taking damage from enemies, and to give them a tactical advantage when attacking. As the game is set in a third-person perspective, the character model is visible.